General Terms and Conditions

General Terms and Conditions of Training

1. General

1.1 In these General Terms and Conditions the following terms shall have the following meanings: Staff/Training Institute: Academ. 

Student: the natural or legal person who, on the basis of an agreement, purchases goods or services / participates in Academ’s training courses. 

1.2 Academ: Academ, centre for inner well-being and training institute, located Graaf Jan van Nassaustraat 8a I-II 3051 GE Rotterdam. 

1.3 Written means that correspondence is done by (registered) letter or email. 

1.4 These general terms and conditions apply to all contracts (agreements), quotations and offers made and agreed by Academ, in the broadest sense of the word. 

1.5 When entering into a contract, the student agrees to these General Terms and Conditions of Academ in Rotterdam. 

1.6 Academ has the right to change the General Terms and Conditions at any time. 

1.7 The latest version will always be published on www.academ.nl. 

1.8 If a situation should arise between the parties which is not covered by these General Terms and Conditions, this situation should be assessed in the spirit of these General Terms and Conditions. 

1.9 Deviations from and/or additions to these General Terms and Conditions shall only be valid if explicitly confirmed in writing by Academ or included in supplementary terms and conditions. 

1.10 If one or more of the provisions of these Terms and Conditions are declared null and void, in whole or in part, by a competent court, this shall not affect the validity of the remaining provisions. 

2. Curriculum

2.1 The curriculum of the training has several modules of separate or linked days and/or half-days. It starts with 48 teaching hours in the first year with the year track, the deepening. The five elements consist of 5 modules. The character structures consist of 6 modules. A total of 144 teaching hours of therapeutic methods and 144 hours of intervision. 

2.2 The student is obliged to take supervision and organise and actively participate in intervision. 

2.3 The staff are obliged to ensure the organisation, structure and quality of the training. 

2.4 The staff may change the time, location and/or contents of the curriculum. Students will be informed of any such changes in good time. 

2.5 The student commits himself to the entire curriculum of the study programme, but always commits himself one academic year ahead. 

2.6 Barring unforeseen circumstances, the student will be present on all days and actively participate in the foundation year. 

2.7 The student is committed to the study programme and is aware of the effects that following this study programme may have on his/her physical, social and mental well-being, and assumes personal responsibility for this. The student cannot hold Academia liable for any undesired effects. 

2.8 If the student decides to terminate the study programme prematurely, this cannot be done before an interview with the Academ staff has taken place. Students must request this interview themselves. 

2.9 The staff will make themselves available during the study programme for questions and support, both on lecture days and at other times by telephone or e-mail. The staff is committed to providing the guidance that is appropriate to the study programme and to the student. It does not deprive the student of taking the initiative in his/her development process and of contacting the staff. 

3. Fees, payment

3.1 The total training costs 

Practitioner course physical: € 2,800 

Practitioner course online: € 1,980 

Therapists physical training: € 2,800 

Online therapist training: € 1,980 

 

Individual session: € 75 

(prices are subject to change) 

Payment in instalments is possible in consultation with Academ. 

3.2 These costs do not include the costs of the learning therapy sessions and any applicable accommodation costs. 

3.3 The therapeutic methods and the process work training days must be paid before participation. 

3.4 During the entire programme, there are 5 individual learning therapy sessions per academic year with therapists listed on the Academ website and 1 feedback session. The costs of these sessions depend on the rates applicable at the time. 

3.5 In addition to these costs, there are extra costs for recommended literature. Consists of a book list with 38 titles, with a total price to be expected for the entire list, approximately € 800,-. 

3.6 Purchase of recommended literature is the student’s own responsibility and can be done through book shops, internet or second hand, without mediation or export by Academia. 

3.7 Payment (parts) of the study programme shall be made through an invoice after contacting the secretariat of Academ. A 14-day cooling-off period applies. 

3.8 The down payment of € 200,- must at least be paid. If the starting date is within 3 weeks, the full course fee must be paid. 

3.9 If the Study Agreement and the down payment have not been received before the first day of classes, the student may not be able to start the foundation year. 

3.10 If the student does not meet his/her financial obligations and a deferred payment has not been approved, the student will not be able to continue the study programme. However, the financial obligation towards the Academic Training Institute shall remain in force. 

4. Cancellation

4.1 In the event of cancellation before the start, 25% of the amount will be charged in administration/processing costs and the remainder will be refunded. However, a cooling-off period of 14 days applies after registration through the website. 

4.2 In the event of cancellation within 24 hours of commencement, the full amount will be charged and no refund will be made. 

4.3 If the study programme is discontinued by the student, the student will not be able to claim a refund or reduction of the study fees owed by him/her for that particular academic year. This is irrespective of the reason for the discontinuation of the academic year. 

4.4 If the student is unable to attend a scheduled class, he/she must cancel in time with the staff.  At 24 hours in advance in writing (email), after/inside 24 hours by phone. There will be no refund if you are absent for one or more days during a lesson block. 

4.5 If due to unforeseen circumstances a course cannot be followed, it can be made up at a later time, after consultation with the staff and written confirmation. 

4.6 The staff has the right to deny the student (further) participation in the study programme, in which case the study fee will be refunded pro rata. 

4.7 The condition under which the study programme of Academics will not take place and the amount paid will be refunded, is if there are not enough students for that academic year. 

4.8 If (further) participation in the study programme is refused for reasons of violation of the rules and regulations (Article 5), set by the staff, there is no right to (partial) refund of the study fee. 

 

5. Rules and Regulations

5.1 During the study programme, the student is expected to abide by the house rules and regulations set by the staff of the training institute. 

5.2 The copyright and ownership of the training and study materials rests with Academ. Nothing may be made public, distributed or copied by means of (photocopy), internet, recording or any other method, without prior written permission from Academ. 

5.3 It is not permitted to make sound recordings and take photographs during our lessons/training/sessions, without prior written permission from Academ. 

6. Liability

6.1 The training offers help to support yourself in your own development path. It does not in any way replace necessary medical assistance or individual therapeutic assistance. Students take part on their own responsibility, of their own free will and at their own risk. 

6.2 Academ can in no way be held liable; neither for students/users, clients nor visitors. This applies both to possible material and immaterial damage and/or loss of profits resulting from presence within Academ. 

6.3 Academ bears no responsibility for goods belonging to students/users, clients and visitors and does not undertake to secure and insure them. 

6.4 Academ reserves the right to remove goods left behind, without Academ being liable for loss or damage. 

6.5 Neither Academ nor the staff can be held responsible or liable for loss, theft or damage to personal property and/or any psychological or physical complaints suffered during the course or as a supposed consequence thereof. 

 

7. Privacy

7.1 Academ processes personal data of the student because he/she participates in one of our services and/or because the student himself/herself provides these to us. 

7.2 Personal data are processed and stored as long as necessary for the purpose for which they were collected. After the 6-month retention period, during which the purposes have been fulfilled, the personal data will be deleted. 

7.3 Therefore, the right of access, the right of erasure, the right of rectification and the right of data portability cannot be imposed after the expiry of the storage period. 

7.4 The student has the right to inspect, correct or remove his/her personal data. The student can send a request for inspection, correction or removal to info@academ.nl. 

7.5 Academ takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. 

Read Academ’s entire Privacy Statement at www.academ.nl/privacy-statement/ 

 

8. Complaints                   

8.1 If a student has a complaint against a staff member of Academ, a complaints procedure applies. This can be obtained from the secretariat secretariaat@academ.nl of Academ, training institute. 

8.2 Complaints about content may be submitted in writing and will be checked against the existing teaching material and, if admissible, will be taken into consideration. 

8.3 For complaints about the lecturers or the study programme as a whole, it is important, within the framework of the learning process, to take them up directly with the staff/teachers. The staff/teacher is open to such discussions, criticism or complaints. 

8.4 If the complaint has not been resolved to the satisfaction of the complainant/student, those concerned may turn to the Complaints Committee. The Academ training institute has a complaints procedure, which can be found on the website and/or requested from Academ. 

secretariaat@academ.nl 

 

We take complaints seriously and they are handled confidentially. According to the regulations, we will respond to the complaint within 4 weeks of receipt. 

 

9. Force majeure declaration

9.1 Academ shall not be liable if and insofar as its commitments cannot be met due to force majeure. 

9.2 Force majeure shall be understood to mean any foreign cause, as well as any circumstance which, in all reasonableness, should not be at the risk of Academe. Delay at or failure to perform by its suppliers, malfunctions in the internet, malfunctions in gas, electricity, water, sewerage, heating, malfunctions in e-mail traffic and malfunctions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in the supply, delays in the supply of gas, water and electricity, negligence by the suppliers and/or manufacturers of Academ, as well as by auxiliary persons, staff sickness, and defects in auxiliary means or means of transport shall explicitly be deemed as force majeure. 

9.3 Academ reserves the right to suspend its obligations in case of force majeure and is also entitled to terminate the agreement in whole or in part, or to demand that the content of the agreement is changed in such a way that its execution remains possible. Academ shall in no case be held to pay any fine or compensation. 

9.4 If Academ has already partly fulfilled its obligations when the force majeure occurs, or can only partly fulfil its obligations, it shall be entitled to separately invoice the part already delivered or the deliverable part and the buyer shall be obliged to pay this invoice as if it were a separate contract. However, this shall not apply if the part already delivered or deliverable has no independent value. 

9.5 Academ shall never accept any form of liability directly or indirectly concerning (material) damage due to force majeure and loss of income or otherwise on the part of its students. 

9.6 Academ is not obliged to pay any form of compensation to the student, directly or indirectly, beyond the period of force majeure and never beyond the training/module amount. 

General Terms and Conditions for individual sessions

1. General

1.1 In these General Terms and Conditions, the following definitions apply: Provider: Academ. Client: the natural or legal person who purchases goods or services from Academ under an agreement. 

1.2 Academ: Academ, centre for inner well-being and training institute, located Graaf Jan van Nassaustraat 8a I-II 3051 GE Rotterdam. 

1.3 Written means that correspondence is done by (registered) letter or email. 

1.4 These General Terms and Conditions apply to all contracts (agreements), quotations and offers made and agreed by Academ, in the broadest sense of the word. 

1.5 These Terms and Conditions apply to all agreements concerning the supply of goods and services by Academ. 

1.6 The provisions of these Terms and Conditions may only be deviated from if an explicit written agreement has been reached between all parties concerned. 

1.7 Where these Terms and Conditions refer to ‘full treatment’, this shall refer to the entirety of treatments carried out with the aim of counteracting the Client’s original complaints. 

1.8 If a situation arises between the parties that is not regulated in these General Terms and Conditions, then this situation should be assessed in the spirit of these General Terms and Conditions. 

1.9 If the practitioner does not always require strict compliance with these conditions, this does not mean that the provisions are not applicable, or that the practitioner would lose the right to require strict compliance with the provisions of these conditions in other cases. 

1.10 If one or more of the provisions of these General Terms and Conditions are declared null and void, in whole or in part, by a competent court, this shall not affect the validity of the remaining provisions. 

 

2. Realisation of the agreement

2.1 The term ‘agreement’ means that the Client has made an oral or written appointment with Academ for a single or multiple treatment and according to the treatment plan. 

2.2 Academ is entitled to suspend its activities if the Client, at its request, does not provide security for payment and other obligations arising from the agreement, without prejudice to the obligation of the Client to reimburse Academ for activities already carried out and costs already incurred. 

3. Rates

3.1 The Client shall be deemed to know and agree to the rates charged by Academ. The rates quoted by Academ are free of VAT. 

3.2 Payment shall take place after each treatment. This can be done by contact or via pin possibility on location. If, exceptionally, the Client is unable to pay after the treatment, payment shall still be due within fourteen days from the invoice date. 

3.3 Academ is entitled to charge the Client for any changes in the cost price of the service(s) owed by the Client after the agreement has been concluded, as a result of increased labour and material costs, social security charges, government levies, exchange rates and other unforeseen circumstances not mentioned here, insofar as this can be deemed reasonable. 

3.4 Each appointment, whether or not a treatment has taken place, or has been cancelled less than 24 hours in advance in the event of being unable to attend, will be charged for. 

3.5 Complaints concerning the invoices and invoice prices must be submitted in writing and must be received by Academ within eight days of the invoice date, failing which any complaints shall no longer be accepted and the Client shall be deemed to have agreed to the content of the invoice. The obligation to pay shall not be suspended by the submission of a complaint. 

3.6 If payment is postponed or delayed at the request or through the action of the Client, Academ is entitled to charge interest for each month or part thereof in accordance with the statutory interest rate applicable at the time and to be charged on the invoice amount owed by the Client. 

3.7 All collection costs, both judicial and extrajudicial, shall be borne by the Client. The extrajudicial collection costs shall amount to at least 15% of the amount owed by the Customer, including the aforementioned statutory interest. 

3.8 When ordering goods, the Client is obliged to purchase all the goods ordered. 

3.9 Goods delivered by Academ cannot be returned or exchanged, regardless of the condition of the packaging. 

 

4. Liability

4.1 Academ shall not be liable for any unexpected side-effects of the treatment for which there was no sufficient reason to assume before starting the treatment that these side-effects might occur. 

4.2 Academ is also not liable for any lack of the intended effect during or after a treatment. 

4.3 Participation is at the client’s own risk, and Academ cannot be held liable for loss, theft or damage of personal belongings and/or injuries sustained during the training/session or as an alleged consequence thereof. 

4.4 The implementation of Academ’s services is subject to a best-effort obligation. 

4.5 The client is at all times responsible for his own process and the possible changes this may cause in his life. 

 

5. Confidentiality

5.1 Academ is obliged to maintain confidentiality towards third parties in respect of all confidential information which it has obtained from the Client or from another source within the framework of the Agreement. Information shall be considered confidential if the Client has indicated so or if this follows from the nature of the information. Academ shall ensure that this obligation is also imposed on any employees or third parties engaged by it in connection with an assignment. 

5.2 If, on the basis of a statutory provision or a judicial decision, Academ is obliged to provide confidential information to third parties appointed by the law or the competent court, and Academ cannot invoke a legal right to refuse to give evidence, acknowledged or permitted by the competent court, Academ shall not be obliged to pay damages or compensation and the other party shall not be entitled to terminate the contract on the grounds of any damage caused by this. 

6. Applicable law, location and amendment of conditions

6.1 Dutch law shall apply to these General Terms and Conditions and all matters to which these conditions apply. 

6.2 All disputes between parties concerning the interpretation or application of these General Terms and Conditions must be submitted to the competent court in Rotterdam. 

6.3 The most recently filed version or the version which applied at the time of the conclusion of the legal relationship with Academ shall always apply. 

6.4 The Dutch text of the General Conditions shall always be decisive for the interpretation thereof. 

 

7. Declaration of force majeure

7.1 Academ shall not be liable if and insofar as its obligations cannot be fulfilled as a result of force majeure. 

7.2 Force majeure shall be understood to mean any foreign cause, as well as any circumstance which should not reasonably be at the risk of Academia. Delay at or failure to perform by its suppliers, malfunctions in the internet, malfunctions in gas, electricity, water, sewerage, heating, malfunctions in e-mail traffic and malfunctions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in the supply, delays in the supply of gas, water and electricity, negligence by the suppliers and/or manufacturers of Academ, as well as by auxiliary persons, staff sickness, and defects in auxiliary means or means of transport shall explicitly be deemed as force majeure. 

7.3 In case of force majeure, Academ reserves the right to suspend its obligations and is also entitled to terminate the agreement in whole or in part, or to demand that the content of the agreement be changed in such a way that its execution remains possible. Academ shall in no case be held to pay any fine or compensation. 

7.4 If Academ has already partially fulfilled its obligations when the force majeure occurs, or can only partially fulfil its obligations, it shall be entitled to separately invoice the part already delivered or the deliverable part and the buyer shall be obliged to pay this invoice as if it were a separate contract. However, this does not apply if the part already delivered or deliverable has no independent value. 

7.5 Academ shall never accept any form of liability, direct or indirect, for (material) damage caused by force majeure and loss of income on the part of its room renters with respect to the interruption, extension, relocation, repetition or reoccurrence of any education, performance, workshop, course, training or activity in the leased premises.

7.6 Academ is not obliged to pay any form of compensation to the tenant, directly or indirectly, beyond the period in which the force majeure continues and never beyond the amount of room rent agreed with the tenant for the duration of the period in which the force majeure continues, as described in article 7. 

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